Better Access for you
From the 31st March 2014 , there will be some changes to how GP appointments at Peel GPs are organised.
At present you will probably be aware that you are registered with one of 3 separate GP practices within Peel GPs. You are limited to making appointments with one of 2 GPs.
After a good deal of discussion and consideration regarding the changing demands of General Practice and in particular how to offer the most reliable and efficient service to our patients we have decided to trial some new ways of working.
From the 31st March all 6 GPs from the 3 practices will start to work together effectively forming one practice.
We hope that this new way of working will benefit our patients, administrative and medical/nursing staff.
Despite our careful planning it is likely that we will need to adjust our new systems to some extent in the first few weeks to allow for unforeseen pitfalls.
As always we would welcome and encourage any comments or suggestions via email firstname.lastname@example.org from our patients (positive or negative) to help us provide you with the best service possible.
We have also looked at the timings and numbers of appointments which can be booked in advance. This is an on-going review process.
We have added early morning and late evening pre-bookable appointments for all 6 GPs.
We continue to offer the choice to book routine appointments online in addition by phone. Our experience is that there is usually a good choice of appointments available online .
What will this mean for you?
· If you feel you need to speak to/see a GP on a particular day you will be able to.
· Your medical concerns will be dealt with in a timely and efficient manner avoiding you making unnecessary trips to the surgery.
· Where possible the triage appointment and any follow up will be with a GP of your choice but it is important that for urgent problems this is not always possible.